Vocational Placement Kit-SIRSS00025 Retail Customer Relationship Skill Set pre-order Core units MEM13014A Apply principles

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace relationships BSBOPS502 Manage business operational plans BSBPEF502 Develop and use emotional intelligence BSBTWK502 Manage team effectiveness Elective units BSBCMM412 Lead difficult conversations BSBCRT512 Originate and develop concepts BSBFIN501 Manage budgets and financial plans BSBLDR522 Manage people performance BSBOPS504 Manage business risk BSBPEF501 Manage personal and professional development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA303D Conduct underground development shotfiring RIIBLA304D Conduct underground production shotfiring RIIBLA205D Store

Vocational Placement Kit-SIRSS00025 Retail Customer Relationship Skill Set pre-order Core units MEM13014A Apply principlesA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.