SCORM Compliant Package-CHCDIS002 Follow established person-centred behaviour supports FWP CPCCOHS2001A Apply OHS requirements

CPCCOHS2001A Apply OHS requirements

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

present and debate ideas BSBFIM501 Manage budgets and financial plans BSBHRM405 Support the recruitment

set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCDIS002 Follow established person-centred behaviour supports FWP CPCCOHS2001A Apply OHS requirements* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.